![]() ![]() ![]() When creating a Confluence page take advantage of available templates and document your process every step of the way. Use it as a means to track personal goals or store important information. Have your own personal space for anything you’re working on and would like to keep to yourself. ![]() Confluence pages can be team based, which is particularly useful when working with multiple teams, or project based depending on what’s needed. Within a space your team’s information can be found whether its project plans, timelines, documents, schedules, or notes. Pages are where your team create, edit, and talk about the work being done. In Confluence everything is organized in spaces, which are different collections of related pages. Use Confluence in order to organize all your information in one place where other people can also access it. It’s no surprise that such popular companies would be using Atlassian software. Specific companies like Facebook, Netflix, Lyft, LinkedIn, Starbucks, OkCupid, and Skype are also know to use Confluence as one of their project management tools. Teams from the computer software, IT and services, staffing and recruiting, financial services, hospital and health care, high education, retail, management consulting, computer hardware, and telecommunications industries use Confluence. The collaborative software was released in 2004 and used as a collaborative wiki tool to help groups or teams to share knowledge effectively and efficiently. Whether or not it’s paired with Jira, Confluence serves a useful tool for teams to work together and get things done. Need to let the tech team know about a bug? Notify them of the issue and anything related with the software. Agents can communicate and work on customer requests in one place. In a situation where an agent is working with a customer, service desk tasks become more professional when Jira Service Desk and Confluence are integrated. In terms of project management Confluence fills in the gaps and fulfills where Jira lacks on its own and is an all-around excellent project management software. Confluence - The Perfect Project Management Tool For Jiraĭespite its versatile and substantial capabilities Jira is not and should not be a one size fits all type of tool. ![]()
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